Anna is a Portfolio Manager at Goodman. In her eight years with the business, she's seen lots of change in society and at work. When Anna started at Goodman, she sat at the same desktop computer every day and travelled from Goodman's city office to see her customers. Today, Anna prefers to work from a satellite office at a Goodman property. She's closer to her customers and can be a lot more efficient.
To give back more broadly, she canvasses concrete opportunities to support the homeless or raise money for charity. Events such as this are great ways to spend time bonding with her team too. Fairness and equality are part of Anna's values, so she expects respect from her employer and team members, always, and works to provide the same.
Like all Goodman people globally, Anna has been fortunate to benefit from the company's success through its Long-Term Incentive Plan. The scheme makes her feel like a part-owner in the company, motivating her to work hard and take a long-term approach to her decision-making.
She understands that her success depends on the success of Goodman's customers, Partners and investors. She wants to feel she is a significant contributor and that she can continue to build a career at Goodman, so she can be confident about the future.
As a Portfolio Manager, Anna ensures her properties are managed for the long term and are of exceptional quality. This includes the highest possible standard of maintenance, presentation and property administration. Anna also manages a team which helps her in this customer-focused role.
As a working mother with two children, efficiency and flexibility are critical. Her days are spent juggling the logistics of work and family life. Anna and her partner jointly manage school drop-offs, picks-ups and extra-curricular activities while maintaining full-time workloads.
When she's not in the office, Anna remains connected to her customers, colleagues and peers. Working standard office hours from a single location doesn't work for her – or her customers or family. She must be highly responsive and ensure processes stay seamless for colleagues and customers. For Anna, technology makes this possible, coupled with a genuinely flexible workplace.
Technological change has transformed Anna's work and personal life. She values innovation and enjoys the flexibility new technologies have delivered. She is concerned, however, by digital connectivity's impact on face-to-face time so she endeavours to see her customers in person as much as possible. She enjoys being onsite to get a hands-on sense of what makes her customers' businesses tick, and what they really need from Goodman.
She must be highly responsive and ensure processes stay seamless for colleagues and customers.
How Goodman supports Anna
How Goodman supports Anna
We know our customers. With their help, we learn about their business to provide the best service possible. We always aim to be quick to respond to enquiries or issues and are proactive in addressing their current and future needs. The performance of all team members is gauged by their customer focus.
The Goodman Foundation encourages team members to give back in satisfying and tangible ways to the communities around them. Whether it's supporting the homeless or raising money for charities, the Goodman Foundation facilitates the process, and provides additional financial support.
COLLABORATION AND EFFICIENCY
Goodman takes teamwork seriously. Our workspaces follow contemporary design trends to ensure maximum collaboration and efficiency. Our offices use activity-based working, which is adaptive to our people's diverse daily tasks, and our satellite offices and remote options allow our team to service their stakeholders in the most effective way.
Goodman's Long-Term Incentive Plan motivates our people and focuses on aligning their interests with those of our customers and Securityholders. Broadly, our remuneration structures are aimed at enhancing loyalty. We make space for our people to reach their potential and build the career they're capable of.
Everyone at Goodman plays a role in ensuring our properties are of the highest standard. From the quality of the location and the construction materials, to the overall appearance, all team members are responsible. Our teams are trained to notice the things that matter, and the result is consistently well-presented properties and a great working environment for our customers.